Shipping policy

Last Updated: August 8, 2026

At Purifying, we are committed to providing a simple, reliable, and convenient shopping experience for our customers. This Shipping Policy explains how we process and deliver orders placed through our website.

By placing an order with Purifying, you agree to the terms outlined below.

1. Shipping Availability

Purifying currently ships orders within the United States only.

At this time, we do not offer shipping to international locations outside the United States.

We are continuously working to provide reliable delivery services and ensure that customers receive their orders safely and efficiently.

2. Order Processing Time

All orders placed through Purifying are carefully reviewed and prepared before shipment.

Our standard order processing time is:

1–3 business days

Processing time begins after:

Payment has been successfully received.
Order information has been verified.
Products are prepared for shipment.

Please note:

Orders are processed Monday through Friday.
Orders placed on weekends or holidays will begin processing on the next available business day.
Processing times may be slightly longer during holidays, promotional events, or periods of high order volume.
3. Shipping Time

After your order has been processed and shipped, estimated delivery time is:

3–7 business days

Delivery times may vary depending on:

Your shipping address
Carrier schedules
Weather conditions
Holidays
Unexpected delays caused by shipping providers

Please understand that delivery estimates are not guaranteed delivery dates.

4. Shipping Confirmation and Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking information may take up to 48 hours to become active after shipment.

You can use your tracking number to monitor your package status through the carrier’s tracking system.

If you do not receive your tracking information or have questions about your shipment, please contact our customer service team.

5. Shipping Address Information

Customers are responsible for providing accurate and complete shipping information at checkout.

Please carefully review:

Full name
Shipping address
City
State
ZIP code
Contact information

Purifying is not responsible for delays or delivery failures caused by incorrect or incomplete address information provided by the customer.

If you notice an incorrect shipping address after placing your order, please contact us as soon as possible.

We will make reasonable efforts to assist, but we cannot guarantee changes can be made after an order has entered the shipping process.

6. Shipping Costs

Shipping charges are calculated during checkout based on factors including:

Order details
Package size and weight
Delivery location

Any applicable shipping fees will be displayed before you complete your purchase.

7. Delayed, Lost, or Stolen Packages

Purifying is not responsible for delays caused by shipping carriers, weather conditions, natural events, or circumstances beyond our control.

If tracking information shows that your package has been delivered but you cannot locate it, we recommend:

Checking around your delivery location.
Checking with household members or neighbors.
Contacting the shipping carrier for additional assistance.

If you still need help, please contact Purifying and we will do our best to assist you.

8. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide:

Order number
Description of the issue
Photos of the damaged package or product

Our team will review your request and work with you to determine the appropriate solution.

9. Order Changes and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible.

Because orders are processed quickly, we cannot guarantee that changes or cancellations can be made after the order has entered the fulfillment process.

Once an order has shipped, it must follow our Return & Refund Policy.

10. Contact Information

If you have any questions regarding shipping, please contact us:

Purifying

Email:
ngole321568@gmail.com

Telephone:
706-820-8863

Address:

846 Chattanooga Valley Rd
Flintstone, GA 30725
United States